Shipping
We ship our orders every weekday for orders placed before 12noon.
Once your order is shipped you will receive an email with a tracking number for the parcel.
SHIPPING COSTS
For orders costing $1-$45 - Urban shipping = $7, Rural shipping = $10
$45 and over - Free Shipping
Did you know if you purchase 4 bands, you will get ONE FREE!
Refund Policy
At Band New, we believe our refund policy should be as simple and straightforward as possible. If you’re not completely happy with your purchase for any reason, you can return it within 3 months of your purchase date and receive a 100% money-back guarantee.
Simply contact us to initiate the return process, and we'll guide you through the steps to ensure a hassle-free refund. We want you to love your new watch band, and if you're not satisfied, we’ll make it right.
Please note: Items must be returned in their original condition and packaging to qualify for a refund.
If you have any questions or need assistance, our customer support team is here to help!